Orbitz Elevators has been recognised as an ABA100 Winner for CX Management in The Australian Business Awards 2018.
The Australian Business Award for CX Management recognises organisations that have achieved outstanding results through initiatives that demonstrate excellence in customer experience management.
Orbitz Elevators entered the Australian and offshore market with personalised services and focus on developing long lasting clientele relationships. Orbitz Elevators continues to rapidly grow within the industry and embrace any opportunities presented to its continually growing portfolio. Its key personnel including senior management and team members have over 500 years collective experience in the elevator industry throughout the world. Its reputation continues to strengthen within the market and we are becoming a recognised force for exceeding customer expectations.
At Orbitz Elevators, the business philosophy is delivering high quality services to its customers with integrity and professionalism. Through strategic recruitment, training and development programs, they have established a business with a powerful team culture all sharing the same vision, values and goals of the organisation. Every employee at Orbitz Elevators thoroughly understands the critical importance of delivering professionalism to its clients and how it can differentiate the business within the industry.
The state of the art elevator products offer superb performance, reliability, as well as aesthetics and sophistication. They have a large range of specialised elevators to choose from, including elevators designed for hospitals, nursing homes, shopping centres, public buildings, high rise buildings, residential houses as well as vehicle elevators.
The business invests in high quality products and can modify products and designs to meet our clients’ needs and specifications from a wide range of products and stylish interiors. All elevators are compliant and supported with Australian Design Registration Certificates. Beyond fully installing their products, Orbitz is very passionate about maintaining and extending the lifecycle of its customers’ valuable assets. Whether its Maintenance, Modernisation or Repair, their aim is to maximise value, convenience, customer satisfaction and equipment lifecycles.
Their high-quality service and customer centric business model has driven tremendous growth across Australia and overseas, and their products and services are now being distributed in major cities such as the Gold Coast, Brisbane, Sydney, Melbourne, Perth & Sunshine Coast.
For further information on Orbitz Elevators go to orbitzelevators.com.au
The Australian Business Awards are an annual comprehensive awards program which recognises organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement via a set of established business and product award categories.
The Australian Business Awards are the national chapter of an integrated, hierarchical leadership initiative conducted on a national and international level. Eligible organisations are invited to participate in the international chapter of the program at The World Business Awards whereby participants are provided with the unique opportunity to benchmark themselves against the top performers globally.
The process culminates in the selection of organisations which implement world-class business initiatives, projects, products and services. The award recipients are recognised as the elite of their industry earning a place amongst a distinguished group by having their achievements acknowledged and celebrated.
Organisational eligibility includes private companies, publicly listed companies, multinational subsidiaries, not-for-profit organisations, non-government organisations, educational institutions, franchise systems, partnerships, government departments, government agencies, local government and statutory bodies operating in Australia.
Organisations are required to complete a submission for a specific business initiative, product or service.
Business initiatives can include but are not limited to projects, programs, processes, systems, technologies, developments, ventures and undertakings.
Products can include but are not limited to services, devices, equipment, programs, processes, activities, applications, information, knowledge, software, cloud-based services, platforms, systems and manufactured goods. Products must be commercially available on the Australian market and comply with all applicable Australian standards and regulatory requirements. Product eligibility includes domestic and international products available to the Australian marketplace.
The World Business Awards Framework (WBA Framework) is utilised as a structured model of assessment that enables the participating organisations to be benchmarked against world class performance standards.
The Framework consists of specialised assessment modules pertaining to the evaluation criteria for each of the award categories. The criteria and sub-criteria provide a robust set of requirements that are used as the methodology for benchmarking and learning among the participating organisations.
Organisations that demonstrate the core values of business innovation, product innovation, technological achievement and employee engagement are recognised via a set of established business and product award categories.
The program provides a notable opportunity for high-performing organisations which implement world-class business initiatives and develop innovative products and services to be acknowledged and celebrated for their achievements both nationally and internationally.
Conducted annually, the program engages with organisations worldwide to benchmark the full spectrum of their products, services and initiatives and to review their business performance through a global recognition and knowledge building initiative that is underpinned by the program’s established framework.
The program provides the ultimate platform for building knowledge, increasing brand awareness, equity, loyalty and retention through increased exposure, recognition and prestige.