Pronto Woven is the award-winning digital consultancy division of Pronto Software – an Australian developer of ERP and analytics software. The team’s innovative solutions transform customer and employee engagement across digital channels – extending the capabilities of Pronto Xi ERP and driving strategic change.
Pronto Woven helps organisations harness the power of real-time interactions from a single source of truth – to simplify operations and enhance customer experience. Working in synergy with Pronto Software, these ERP savvy creatives are redefining the boundaries of traditional business systems.
In working with numerous B2B organisations, Pronto Woven recognised a critical need for digital transformation in invoice management. When it comes to paying invoices, statistics show that Australian organisations often run late – creating administrative complexity, escalating costs and disrupted cash flows. One of the key reasons for late payment is the high dependency on manual processes, which instigate duplication and errors for Accounts and Finance teams.
Pronto Woven developed Pronto Xi Customer Central to automate accounts, payments and invoice management. This single integrated touchpoint enables businesses to fully leverage Pronto Xi ERP to create one shared source of truth – driving productive collaboration across operations and improving cash flow. Through this self-service portal, the customers of an organisation also gain anytime access to their account details, strengthening customer experience.
To support the Accounts and Finance teams, all details about past customer interactions and transactions are consistently captured in Pronto Xi Customer Central. This provides the visibility to drive concurrent collaboration across operations and supporting consistent communication, enhancing the overall experience for both Accounts and Finance teams and their customers.